About Colonial Home Care
Colonial Home Care has been established longer than any other privately owned and operated senior home care company in Orange County. With a reputation for providing quality and dependable services, Colonial takes pride in being a company with old-fashioned values. Our team truly cares about the well-being of our clients. And because we care as you do, you can consider us “Next To Family”.
Colonial Home Care’s Professional Management Team will make sure everything flows smoothly for you and your family. This includes: assessing your situation, scheduling according to your needs, ensuring the right Home Care Aide is provided and making sure things go the way you want and expect. Our Management Team has over 50 years of combined experience in providing excellent and dependable home care services.
Our Management Team
Catherina Bertaina founded Colonial Home Care Services in 1992. Having worked for another agency with less than ethical practices, she knew she had no choice but to start her own business in order to provide care with dignity and respect. “I feel these qualities are conveyed to our clients in the same way I interact with my family,” says Catherina. As a mother of 3, grandmother of 2, and primary caregiver for her 91-year-old Dad who has lived with her for nearly 9 years, Catherina says, “I was born to care for others.”
Colonial Home Care Services has been in business for nearly 30 years. Providing an excellent caliber of service is our ultimate goal. Contributing to the peace of mind of our clients and their families is only possible because we are a close-knit community of caregivers and administrative staff. At Colonial Home Care Services, we only hire state-certified, experienced, and well-trained employees to care for your loved ones.
Carolina Velez graduated from the University of California, Irvine, and is the Director of Business Development at Colonial Home Care Services. Her passion for serving others began in 2022 when she started volunteering with organizations that support veterans. Carolina coordinated birthday celebrations, drive-by parades, and worked closely with congressmen and women to ensure veterans received the recognition they deserved. Through interviewing over 15 veterans to preserve their stories and legacies, she developed a deep love for supporting the elderly and ensuring their lives are filled with dignity and respect. This work sparked her ongoing dedication to serving seniors of all backgrounds.
In her free time, Carolina enjoys reading, hiking, and sharing meals with close friends and family. Her experiences have fostered a strong commitment to enhancing the lives of seniors, and she is honored to continue this mission through her work at Colonial Home Care Services.
As Scheduling Coordinator, Yesenia is responsible for making sure our clients are properly staffed with the right caregiver and that both our clients and caregivers are happy with one another. Caregiving comes naturally to Yesenia, as a mother of 4 beautiful children (and one furry feline), Yesenia is always there to lend a listening ear and offer advice and support whenever she can.
She loves to exercise and live a healthy lifestyle and she is always encouraging those around her to do the same. Yesenia finds great enjoyment by being an advocate of both our caregivers and clients and she loves helping our clients by orchestrating the assistance our caring staff provides.
State Licensing
All home care providers in the State of California are now required to be licensed by the Department of Social Services, Home Care Services Bureau. Licensing ensures a minimum standard of care and state oversight, for the protection of clients served. State licensing for home care requires the following:
- Livescan criminal background clearance through the Department of Justice and Federal Bureau of Investigation for all employees
- Home Care Aides registered with the state
- Initial and annual training for Home Care Aides
- TB testing for Home Care Aides every two years
- General and Professional Liability Insurance coverage to $1,000,000 per occurrence, $3,000,000 aggregate
- Workers Compensation insurance to $1,000,000
- Surety bonding of at least $25,000
- Policies and procedures for elder abuse reporting
- Compliance with applicable labor laws
Several home care companies still operate without being licensed by the state, which is a violation of the law. Licensing and its requirements are costly, and some companies attempt to skirt the law by classifying their workers as “Independent Contractors.” Clients who receive care from an Independent Contractor-based company are put at significant risk for liabilities such as workplace injuries, payroll taxes, and more.
To check the status of a license click here.
Call Us Today To Schedule a FREE In-Home Care Assessment
(714) 289-7220
When a loved one needs help at home, an often difficult and stressful situation can present itself to families. Whether help is needed because of a gradual loss of independence, a temporary health issue, or a sudden medical crisis, families who may already be juggling multiple responsibilities and obligations can be overwhelmed and unprepared to provide the kind of care their loved one needs and deserves.
Frequently Asked Questions
Yes. We understand that things can change quickly, and only require a day’s notice to change a schedule.
With Colonial, there is no long-term obligation for services. You can suspend or terminate services at any time.
Absolutely. Every policy is different though, and we’re happy to discuss the details with you.
Personnel changes can be requested at any time, for any reason. We understand that a personality match is important too.
Many things – our length of time in business, our unparalleled training curriculum, and our commitment to being next to family, to name a few. We welcome the opportunity to further discuss our services with you, please give us a call!
Awards and Recognitions
Over our 25 years of service to the community, Colonial Home Care and our staff have been recognized through various awards and recognitions. We are proud to have earned and achieved the following:
What Our Clients Have To Say
“I hope every family has a resource like you to turn to in a time of need. Thanks for being there for us.”
“The level of honesty and integrity was never in question. I really appreciate all the follow-up and helpfulness in a very stressful situation.”
“My Dad received excellent care… If it weren’t for Colonial my dad would not have been able to remain in his home. Thank you for everything.”
COLONIAL HOME CARE SERVICES
Schedule your FREE home care assessment!
As a local, Orange County-based, family-owned, and operated senior care agency, we understand firsthand how important it is for family members to obtain dependable and trusted home care services for their loved ones.
At Colonial Home Care, your loved ones’ safety and well-being are our primary concern. We take great pride in carefully selecting and thoroughly screening our staff to ensure all of our caregivers have the skills, knowledge, experience, and personality fit required to be exceptional caregivers. In addition, all of our caregivers are bonded and insured for your protection.
We do our homework so you can feel good about who is caring for your loved one.